Privacy Policy

Last Updated: May 30, 2025

1. Our Commitment to Privacy

At RSOLV, we take your privacy seriously. This policy explains what information we collect, how we use it, and your rights regarding your data.

2. Information We Collect

2.1 Account Information

• Email address
• Company name (optional)
• Platform preferences (GitHub, Jira, Linear, etc.)

2.2 Repository Data

• Repository metadata (names, languages used)
• Issue content and metadata
• Generated pull requests and fixes
• Code snippets relevant to issues being resolved

2.3 Usage Data

• Fix deployment status
• Feature usage patterns
• Performance metrics
• Error logs related to your account

2.4 Analytics Data

We use privacy-focused analytics (Plausible and SimpleAnalytics) that don't use cookies or track personal information.

3. How We Use Your Information

We use your information to:

• Provide the RSOLV service
• Generate fixes for your issues
• Improve our security patterns and AI models
• Send service-related communications
• Process billing for deployed fixes
• Provide customer support

4. Data Security

We implement industry-standard security measures including:

• Encryption of data in transit and at rest
• Regular security audits
• Access controls and authentication
• Secure infrastructure on major cloud providers

5. Data Sharing

We never sell your data. We only share information:

• With your explicit consent
• To comply with legal obligations
• With service providers who help us operate RSOLV (under strict confidentiality agreements)

6. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Export your data
• Opt out of marketing communications

7. Data Retention

We retain your data only as long as necessary to provide our service. Specifically:

• Account data: Until you close your account
• Fix history: 90 days after deployment
• Billing records: As required by law (typically 7 years)
• Analytics data: Aggregated and anonymized after 30 days

8. Third-Party Services

We use the following third-party services:

• ConvertKit: Email communications
• Stripe: Payment processing (we don't store card details)
• Plausible/SimpleAnalytics: Privacy-focused analytics
• AI Providers: For generating fixes (code is processed but not stored by providers)

9. Cookies

We use minimal, essential cookies only for:

• Maintaining your session
• Security purposes
• Remembering your preferences

We don't use tracking or advertising cookies.

10. Children's Privacy

RSOLV is not intended for users under 13 years of age. We don't knowingly collect information from children.

11. International Data Transfers

Your data may be processed in the United States. We ensure appropriate safeguards are in place for international transfers.

12. Changes to This Policy

We'll notify you of any material changes to this privacy policy via email at least 30 days before they take effect.

13. Contact Us

For privacy-related questions or to exercise your rights:

• Email: privacy@rsolv.dev
• Address: RSOLV, Inc., Denver, Colorado